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This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the phone and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the phone.
Let me know the results please
Power it off again
Hold the volume UP and power buttons for about 10 seconds until you get to a menu
Are you able to get to this menu?
ok, we will try to get into download mode
Repeat the instructions but use Volume DOWN instead of UP
Let me know the results please.
It is the internal mainboard that has faulted.
A corrupted firmware can cause this. But we have ruled this out by trying to reinstall it. The fact that we cannot get to the recovery window, confirms it is the board that shorts out, and causes the device to reset.
I am really sorry about this and you are going to have to return the phone to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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