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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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System says can't locate required treatment id says to

Customer Question

system says can't locate required treatment id says to contact provider.. I went to Verizon store they can't help me
JA: What's the make/model of your device? How old is it?
Customer: Samsung galaxy s 5 i bought a few months ago on ebay
JA: How long has this been going on? What troubleshooting have you tried?
Customer: started his morning, Iv'e tried everything except master reset
JA: Anything else you want the phone expert to know before I connect you?
Customer: yes, it constantly tells me to in stall updates... After i update i continues to repeat
Submitted: 9 months ago.
Category: Cell Phones
Expert:  Samuel White replied 9 months ago.

I am Samuel and I can help. Can you explain when you are getting this message?