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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have had a verizon pay as you go phone for years. I went

Customer Question

Hi I have had a verizon pay as you go phone for years. I went to pay my monthly bill on the 1st and it wouldnt go thru, kept telling me an jsp processing error
JA: How old is the phone?
Customer: about 6 years old...its a flip phone
JA: How long has this been going on? What troubleshooting have you tried?
Customer: its been going on since the 1st I tried again this morning and it tells me I have no money...I did have a balance of around 197.00
JA: Anything else you want the phone expert to know before I connect you?
Customer: I would like to get my balance back and I thought about getting a newer phone but dont want to lose my balance.
Submitted: 10 months ago.
Category: Cell Phones
Expert:  Richard replied 10 months ago.

Hi there and welcome

can you tell me please which web browser you are using with this?