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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1256
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Can you answer a att. wireless connection problem between my

Customer Question

can you answer a att. wireless connection problem between my kindle tablet and my router
JA: What's the make/model of your device? How old is it?
Customer: amazon kindle 1 year. It worked fine up to last night and I know it is not the router. Tablet won't accept my att password
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have been to every one of your depts and I am getting frustrated. I am80. I have been directed to change my lpassword ***** I did but that did not help. Ihave no trouble getting on my laptop wireless.
JA: Anything else you want the phone expert to know before I connect you?
Customer: just how to pull in att on the tablet. When I try to correct the password ***** the laptop it says I don't have authority to do that.
Submitted: 8 months ago.
Category: Cell Phones
Expert:  Randy***** CellTech replied 8 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Are you entering the at&t wifi password ***** the label on the side of the at&t modem?

You can reply to me here by typing in the box below please.

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