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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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My tracfone will not charge I have used three chargers in my

Customer Question

My tracfone will not charge I have used three chargers in my home I tried using different outlets I even bought a new charger. Nothing is working. I need your help.
JA: What's the make/model of your device? How old is it?
Customer: It is a Alcatel it's about 6 months old and I received it from the government
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It's been going on for a couple of days and I have tried taking the battery out from my phone
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Cell Phones
Expert:  GeekGal replied 11 months ago.

Hi there. My name is***** am sorry that you are having this problem. Please try the following Please press and hold the volume down button for 10 seconds to see if the phone will restart Give that a try and let me know the results please.