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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 37653
Experience:  Cell / Smart phone problem solver for over 15 years
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Remote handset does not operate. Message is "Unable to call.

Customer Question

remote handset does not operate. Message is "Unable to call. Try again"
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Radio Shack Cat. No. 43-326
JA: How long has this been going on? What troubleshooting have you tried?
Customer: happened yesterday. AT&T answering system was recording a message and I pressed the Play/Stop button, which seemed to cause this to happen.
JA: Anything else you want the phone expert to know before I connect you?
Customer: Yes, although handset did not show this yesterday, it now is also showing message "Low Battery". Could it be that the handset has been "on" all those subsequent hours and caused low battery?
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Richard replied 11 months ago.

Hi there and welcome

It is possible that the phone was on and not charging and the reason why you get this message

But it should not be causing the unable to call error.

Can you remove the power to the base units and wait 10 minutes

Then connect the power, try to call and tell me if it will now call please