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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have problems getting my Elipsis Jetpack up and running

Customer Question

I have problems getting my Elipsis Jetpack up and running with my laptop
JA: What's the make/model of your device? How old is it?
Customer: the jetpack?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just bought the jetpack, and a $60 refill card. I need to connect and get started
JA: Anything else you want the phone expert to know before I connect you?
Customer: that is it. thanks
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Samuel White replied 1 year ago.

Hello, I'm Samuel your expert. Thank you for the information! I would be glad to help you. I know a lot about jetpacks. You first turn it on and search for wireless networks on our computer. Have you done that before?