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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17386
Experience:  Over 16 years of experience installing and repairing electronics.
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I need help - my daughters phone will not send or receuve

Customer Question

I need help - my daughters phone will not send or receuve ant type of communication. We reset it and it works for about 1 hour and stops, Took to the west tyler service center - they said we needed to submit a claim - claims dept says we need to take it to the service and won't allow the claim? Called customer servicfe - theyu say i need to take it back to the west tyler location and call them from there - don't have time for all of this - what do i do?
Submitted: 9 months ago.
Category: Cell Phones
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

Tom, what type of phone is it? (make and model)

Approximately how old is it?

Customer: replied 9 months ago.
I was able to resolve - thank you
Expert:  Pete replied 9 months ago.

Ok, glad to hear you got it sorted!