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Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17941
Experience:  Over 16 years of experience installing and repairing electronics.
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I would like to unlock it. i'm going to europe for a job.

Customer Question

i would like to unlock it. i'm going to europe for a job. ive already canceled service.
JA: What's the make/model of your device? How old is it?
Customer: Lg g4 vs986 about 2yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: trying to unlock? not the screen, the provider
JA: Anything else you want the phone expert to know before I connect you?
Customer: no, thnx pearl
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 11 months ago.

Paul, to unlock your phone for any network, you will need to request the previous cellular provider to unlock it for you.

Let me know what provider it is locked to if you need assistance in contacting them.



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