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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18112
Experience:  Over 16 years of experience installing and repairing electronics.
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I recently purchased an Actel Tracfone, model A394C. In

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I recently purchased an Actel Tracfone, model A394C. In trying to set up my voicemail account, I hit some wrong numbers and have no idea what my security code is and cannot access my voice mail. I really do not want security on my voicemail account. Can you delete that option? Serial number is: 270 113 184 302 176 106.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Joe, it is not possible to disable security on your voicemail account.

To reset your pass code, call your Voice Mailbox and listen to the instructions.

If there are no instructions for resetting the pass code, you will need to contact the Customer Care Center at 1-***-***-**** to have it reset.

Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need further assistance.

Customer: replied 12 months ago.
Thanks for the answer, of course not what Iwas hoping for. Could have bought a new phone for $20.00 and started all over again.

Sorry to be the bearer of bad news on this occasion!

Is there anything else I can help you with today?

Customer: replied 12 months ago.
Your response was prompt and you did all you could, all I can say is thank you.

You are welcome :)

Kindly take a moment to rate my service so I am credited for my time.

Have a great day.


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