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Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 38519
Experience:  Cell / Smart phone problem solver for over 15 years
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I have a pantech model P6070 and my test messaging is not

Customer Question

I have a pantech model P6070 and my test messaging is not working, everything else is fine
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens when you try to send a test message? What error do you receive?

Customer: replied 1 year ago.
it says sending failed
Customer: replied 1 year ago.
no
Expert:  Richard replied 1 year ago.

Thanks

Can you please hold the power button down until you see a menu and choose Power Off.

Then power it on and tell me if it then sends please.

Customer: replied 1 year ago.
still says failed
Expert:  Richard replied 1 year ago.

ok, can you remove the battery please, wait 10 minutes, connect the battery and power it on and tell me if it then sends please.

Customer: replied 1 year ago.
ok will do
Expert:  Richard replied 1 year ago.

thank you

Customer: replied 1 year ago.
nope , still not working
Expert:  Richard replied 1 year ago.

Are you still able to receive messages?

And have you tried sending to multiple contacts?

Customer: replied 1 year ago.
what should the Center address be?, my phone number?
Customer: replied 1 year ago.
no I can not receive messages now for 3 days, last night I was unable to send
Expert:  Richard replied 1 year ago.

ok, the message center address is critical, it is not your number, if this was changed it will be the issue

Who is your provider? AT&T?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
a t &t
Expert:  Richard replied 1 year ago.

Thanks

Please set this as the number

+13123149810

Once saved, restart the phone and tell me if it now works please.

Customer: replied 1 year ago.
ok I can send but still can not receive messages , I had my husband send me a message, did not get it
Expert:  Richard replied 1 year ago.

just to rule out an issue on your husbands phone, have someone else message you please

Customer: replied 1 year ago.
ok
Customer: replied 1 year ago.
as of Friday, I could not receive messages from a few other people besides my husband, is there a" do not receive " or do not bother button ? my sister sent a message, did not get it
Expert:  Richard replied 1 year ago.

No, but you may have corrupted the phone trying to fix this as the service number was the issue.

We need to do a reset of the phone, this will remove all data and contacts and return the phone to new, but we cannot avoid this.

To do the reset.

Go to settings, Backup and Restore, Factory Reset

Perform a reset of the phone, once done, set it up and it should now work

Let me know the results please.