How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17334
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Cell Phones Question Here...
Pete is online now
A new question is answered every 9 seconds

Pin blocked sos

Customer Question

Pin blocked sos
Submitted: 9 months ago.
Category: Cell Phones
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

Kaycee, what type of phone do you have?

Who is your cellular provider?

What exactly is showing on the screen?

Customer: replied 9 months ago.
Your pin has been blocked. To unlock your device, contact your service provider Emergency calls only
Customer: replied 9 months ago.
Metro pcs Samsung galaxy core prime
Customer: replied 9 months ago.
You there
Customer: replied 9 months ago.
Thanks
Expert:  Pete replied 9 months ago.

Ok, so too many attempts have been made to unlock the phone, therefore you will need to contact MetroPCS to get it unblocked.

You can contact them at(###) ###-#### 24 hours a day 7 days a week.

Expert:  Pete replied 9 months ago.

Hi, just checking in on your question, do you need any further assistance?