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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 18122
Experience:  Over 16 years of experience installing and repairing electronics.
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I just lost my phone and am trying not to panic. Can you

Customer Question

Hi, I just lost my phone and am trying not to panic. Can you help me?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Pete replied 1 year ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 year ago.

What type of phone did you lose?

Do you have a remote finder app installed on it?

Customer: replied 1 year ago.
Droid Turbo
I think so because it showed the location on a map at 12:30am
Expert:  Pete replied 1 year ago.

Ok, did you go to that location and check?

Customer: replied 1 year ago.
No but i'll head there now if you suggest. that's my workplace but i work at a juvenile detention facility, so before taking the 20-25 minute drive there I thought it would be best to try to reset it to prevent a disastrous situation. Before we switch to a live house. could you tell me if I can get service switched to another verizon phone that i kept so i can use my account?
Customer: replied 1 year ago.
a live call not live house.
Expert:  Pete replied 1 year ago.

It isn't possible to switch the service to another phone without having both phones in your possession.

Customer: replied 1 year ago.
ok I'll drive back to work and let you know if I find it. do you have a number I can call from work? my home number is(###) ###-####
Expert:  Pete replied 1 year ago.

I don't have a number you can call, however you can reply back to me here on the JustAnswer website at any time.

Customer: replied 1 year ago.
ok i have no way to communicate on the way there so I'll notify you asap.
Expert:  Pete replied 1 year ago.

Ok

Customer: replied 1 year ago.
Whew I just called work from my home phone and coworkers found it! I was panicking thinking of worst case scenarios and it didn't even occur to me to call. I feel so dumb now.
Expert:  Pete replied 1 year ago.

That's ok, crisis averted :)

Have a great day!
Pete.

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?