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Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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In deleting apps, I have caused my phone to recognize speak

Customer Question

In deleting apps, I have caused my phone to recognize speak to text only, in messaging and facebook...I went to settings, and it will not let me undo the Google voice recognition feature under Current Keyboard...it says "automatic" Thanks
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Samuel White replied 11 months ago.

Hello, I'm Samuel your expert. Thank you for the information! I'm reviewing your question now, and will post back with your

reply ASAP.

Expert:  Samuel White replied 11 months ago.

So I understand the language is wrong on certain programs?

Customer: replied 11 months ago.
NO...my problem is I have voice ONLY text....I want it back to keyboard texting/typing....problem affecting FB and messaging
Expert:  Samuel White replied 11 months ago.

Ok I understand let me look into this for you.

Expert:  Samuel White replied 11 months ago.

What device do you have please?

Customer: replied 11 months ago.
Droid Turbo
Expert:  Samuel White replied 11 months ago.

Tr this go to settings/apps/find google keyboard/ force stop/ clear data/ clear cache

Customer: replied 11 months ago.
did not work...first, there is no "google keyboard" only google app, play services, etc..I opened google app, tried to force stop, clear data...not working
Expert:  Samuel White replied 11 months ago.

Settings/apps/all.... you should see google keyboard there

Customer: replied 11 months ago.
sorry no keyboard anywhere...maybe I deleted it? I live near the Verizon store but have pneumonia and cannot go at this time.
Expert:  Samuel White replied 11 months ago.

Ok give me a little time to research I will get you an answer. They are not going to help very much because it is not a Verizon service issue. I an a DM at Verizon and we train reps to have you call tech support for those issues. I will help you out. Sorry you are not feeling well also.

Customer: replied 11 months ago.
thank you....I will wait for an answer
Expert:  Samuel White replied 11 months ago.

I need you to walk through this with me. That way we can reset the keyboard

Expert:  Samuel White replied 11 months ago.

You do not have to call but I need to know what you are seeing on your screen to best advise you. Where I am telling you to go and what to select is need much easier this way. Or you can back up the phone and reset it. I know that will work.

Expert:  Samuel White replied 11 months ago.

I booted up motorola to find out the steps "Settings/apps/all.... you should see google keyboard there" this one was correct... when you first get into apps the top shows downloaded slide left until you see "all"

Expert:  Samuel White replied 11 months ago.

Did that help?

Expert:  Samuel White replied 11 months ago.

Did you get this handled?