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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I have the Canada connection but my phone says I'm connected

Customer Question

I have the Canada connection but my phone says I'm connected to VZW Wi-Fi and not the usual Canadian phone company. I've been missing calls.
JA: How old is the phone?
Customer: 2-3 yrs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just recent no troubleshooting
JA: Anything else you want the phone expert to know before I connect you?
Customer: i'm connected to which I no no longer a member of I don't know how to change to
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What phone maker and model # do you have? and, is it an Android -based smart phone, or a simpler model or an iDevice of some sort?