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Ask Viet-Cell Phone Tech Your Own Question
Viet-Cell Phone Tech
Viet-Cell Phone Tech, Technician
Category: Cell Phones
Satisfied Customers: 37435
Experience:  Troubleshoot all cell phones.
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Black screen, just started, just plugged in to chargelts, no

Customer Question

black screen
JA: How long has this been going on?
Customer: just started
JA: What troubleshooting have you tried?
Customer: just plugged in to chargelts
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 11 months ago.
Category: Cell Phones
Expert:  Viet-Cell Phone Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Please press and hold the Power on / off button on your cell phone for about 30 seconds, then turn it back on and check. If needed, remove the battery from the phone for a couple of minutes, if possible, then re-install it, then turn on and check.

- If it does not work, is there any power / light? And what is the model of your cell phone.

Please reply at the box below to continue. Thank you,

Customer: replied 11 months ago.
i want to cancel!!
Customer: replied 11 months ago.
I got no help
Customer: replied 11 months ago.
I want a refund
Customer: replied 11 months ago.
can't anyone hear me??
Customer: replied 11 months ago.
Please respond
Expert:  Viet-Cell Phone Tech replied 11 months ago.

I'm sorry. I tried to help you yesterday, but you were not available. Did you see my reply above at this web page? Did you have trouble replying back to me at this web page previously? Do you still need help with this issue or with anything else? If not, we are canceling this per your request. If you still need help with this issue or with anything else, please come back any time as you wish; we guarantee our service. Thank you,

Customer: replied 11 months ago.
I am cancelled??
Customer: replied 11 months ago.
got my money back??
Expert:  Viet-Cell Phone Tech replied 11 months ago.

I'm sorry if you could not see my answer / my reply at this web page yesterday. Yes, this is being cancelled / refunded per your request. Thank you,

Customer: replied 11 months ago.
thank you
Expert:  Viet-Cell Phone Tech replied 11 months ago.

You're welcome. Please come back any time in the future if you'd like us to fix any issue for you; we guarantee our service. Thank you for replying back.