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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17657
Experience:  Over 16 years of experience installing and repairing electronics.
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I just bought a new tracfone .my old one broke .I Want to

Customer Question

I just bought a new tracfone .my old one broke .I Want to keep my same number and remaining minutes if possible. My number was (is)(###) ###-#### the sr no. of my new ph is 351 927 080 669 293 just purchased at Walmart today in columbus ohio shopping ctr. I did not purchase any minutes . can you please walk me thru steps to activate ,keep old no. on new ph? thanks.
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Pete replied 1 year ago.

Hi Glen,

My name is***** will try my best to help you with your question.

To transfer your phone number, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need.

Alternatively, you can also contact Tracfone Customer Care Center at 1-***-***-**** so that a representative can transfer the number for you.

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?