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Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 19345
Experience:  Cell phone expert
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I'm unable to email photos. Up until today, never had an

Customer Question

I'm unable to email photos. Up until today, never had an issue emailing photos. This function is needed for work purposes.
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Josh replied 1 year ago.

Hi Larry,

What is the make/model of your phone that you are having issues with?

Customer: replied 1 year ago.
LG ESCAPE 2
Expert:  Josh replied 1 year ago.

Do you receive any specific error messages?

Customer: replied 1 year ago.
DID NOT RECEIVE ERROR MESSAGE. A RED TRIANGLE WITH EXCLAMATION POINT & FAILED.
Expert:  Josh replied 1 year ago.

Hold down the Power button for 20-25 seconds until your phone restarts. After the restart, try emailing a photo again.

Customer: replied 1 year ago.
OK WILL DO
Expert:  Josh replied 1 year ago.

Let me know how it goes

Customer: replied 1 year ago.
NOTHING HAS CHANGED
Expert:  Josh replied 1 year ago.

Have you tried deleting the photo email and try sending it again?

Customer: replied 1 year ago.
deleted emails, tried to resend no luck
Expert:  Josh replied 1 year ago.

If you tap on the red triangle, it should offer you options to delete or resend. Select delete

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 1 year ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.