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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17613
Experience:  Over 16 years of experience installing and repairing electronics.
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Well i dont have service with verizon anymore so they wont

Customer Question

well i dont have service with verizon anymore so they wont give me the puk code for my phone to unlock it
JA: How old is the phone?
Customer: i goy it in 2013
JA: What troubleshooting have you tried?
Customer: i havent really
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: ive got all the numbers n stuff even got old acount number from my verizon bill
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Cell Phone Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Pete replied 1 year ago.

Hi Scott,

You can only get the PUK code from your service provider.

If you are no longer connected to Verizon, then who is the phone connected to now?

Whichever provider locked the phone is the only one who can give you the PUK unlock code.