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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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I purchased a moto e yesterday and it is my first cell

Customer Question

I purchased a moto e yesterday and it is my first cell phone. When I push the upper button on the right side of the phone all I get is a box that says wi fi is available plus the date and time ( which are both incorrect). How do I get to a home page?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  GeekGal replied 1 year ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this. When you first turned the one on there should have been a welcome screen that allowed you to choose your language and enter some basic information including your wifi password. Did you go through that process?