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Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17620
Experience:  Over 16 years of experience installing and repairing electronics.
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My phone is displaying the message firmware upgrage

Customer Question

my phone is displaying the message firmware upgrage encountered an issue please use software repair aswsistant and try again
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Pete replied 1 year ago.

Hi David,

What is the make and model number of the phone?

Customer: replied 1 year ago.
SCH-I435 Verizon Samsung Galaxy mini
Expert:  Pete replied 1 year ago.

Ok, to use the Software Repair Assistant on the Samsung Galaxy Mini, please see:

http://www.verizonwireless.com/support/knowledge-base-80201/

Let me know if you need remote assistance to do this.

Pete.

Customer: replied 1 year ago.
Is it a program that I plug my phone into the computer and it will diagnose and fix the phone??
Customer: replied 1 year ago.
It says it can't find that page??
Expert:  Pete replied 1 year ago.

The Repair Assistant page is loading ok for me - did you click on the link?

http://www.verizonwireless.com/support/knowledge-base-80201/

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?