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Josh
Josh, Technician
Category: Cell Phones
Satisfied Customers: 18918
Experience:  Cell phone expert
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I have an lg g4 phone. i really like this phone but i can no

Customer Question

i have an lg g4 phone. i really like this phone but i can no longer dial a number the phone auto disconnects immediately. any ideas why this is happening
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Josh replied 1 year ago.

Hi!

Are you able to receive phone calls without any issue?

Customer: replied 1 year ago.
i do not think so
Expert:  Josh replied 1 year ago.

Are you able to text?

Customer: replied 1 year ago.
i can
Customer: replied 1 year ago.
but i can not call you
Expert:  Josh replied 1 year ago.

Who is your cell phone provider?

Customer: replied 1 year ago.
verizon
Expert:  Josh replied 1 year ago.

Verizon actually has a nationwide outage that is affecting millions of users which is why your phone calls are disconnecting, etc.

The issue should be resolved within 24 hours. If the issue is not fixed within 24 hours, please reply back here but the issue should fix itself.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 1 year ago.
thanks for your help
Expert:  Josh replied 1 year ago.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 1 year ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 1 year ago.

I hope everything is okay with your issue. -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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