How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Terry Parker Your Own Question
Terry Parker
Terry Parker, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
Type Your Cell Phones Question Here...
Terry Parker is online now
A new question is answered every 9 seconds

I can't get my computers to find my printer. It has worked

Customer Question

i can't get my computers to find my printer. It has worked before but now it says it is not found
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Terry Parker replied 1 year ago.
Go into computer and you will see your printer. Try to enable it because it might to disabled.
Customer: replied 1 year ago.
the printer is not seen by anything in the house, not my phone or computers. usually if I turn off my modem it fixes the problem
Expert:  Terry Parker replied 1 year ago.
Well you might have to reinstall it to get the computer to see the printer. That's the only thing left to do.
Customer: replied 1 year ago.
I'm sorry I didn't see your other response. I don't know if it was there and I just didn't know how to see it. I'm not real computer savvy. I ended up fixing it on my own. I did it on the printer side and reset up the wifi and it worked.