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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1257
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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How can I unlock my iphone. I can't get to anything. A voice

Customer Question

How can I unlock my iphone. I can't get to anything. A voice comes on and tells me what all the buttons are but won't let me get to where I can use it. How can I fix it?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you please hold the home and power buttons on the iPhone for about 10 seconds until you see the apple logo then release.Let the phone restart and tell me if it is then accessible please
Customer: replied 1 year ago.
All I get is a voice telling me about the button to slide to unlock
Customer: replied 1 year ago.
But it won't unlock
Expert:  Richard replied 1 year ago.
did you do the last instructions I gave?
Customer: replied 1 year ago.
Never mind Richard. I will go to the Verizon Store and get this taken care of. Please remove me from the Tech support and don't charge my credit card. thank you. Carol
Customer: replied 1 year ago.
For what we pay for the phones and insurance I don't feel I should have to pay for your support.
Expert:  Richard replied 1 year ago.
ok... though not sure why you would not do the instructions I gave you Carol.Please contact customer support for any payment changesThanks