How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Technician
Category: Cell Phones
Satisfied Customers: 36778
Experience:  Cell / Smart phone problem solver for over 15 years
Type Your Cell Phones Question Here...
Richard is online now
A new question is answered every 9 seconds

How do I find out my my user name and password that was set

Customer Question

How do I find out my my user name and password ***** was set up on my I phone 5?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Richard replied 1 year ago.

Hi there and welcome

If you have forgotten your Apple ID you used, you can retrieve i via the link below!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

Use the link to reset your password ***** once done use this new password
Once done, you can use these details to sign in on your device

Else let me know the results please.

Customer: replied 1 year ago.
Richard,Unfortunately this email is the only one I received. The people in my IS department fixed it this morning. I could not use your info because I never received it.Sorry,
Expert:  Richard replied 1 year ago.

This information I sent you Don was the solution, you needed to follow the instructions and it would have resolved it for you. Its the instructions the people in the IS Department did.