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Need to see if my phone is a listening device

Customer Question
Need to see if my phone is a listening device
Submitted: 2 years ago.Category: Cell Phones
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Answered in 5 minutes by:
2/14/2016
Cell Phone Technician: John T. F., Apple Consultant replied 2 years ago
John T. F.
John T. F., Apple Consultant
Category: Cell Phones
Satisfied Customers: 3,705
Experience: 20+Yrs in the computer/electronics service industry
Verified

Hi,

Can you tell me the make and model of your phone please?

Thanks,

John

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Customer reply replied 2 years ago
Zte 432 and I phone 5
Cell Phone Technician: John T. F., Apple Consultant replied 2 years ago

Ok, I can help you with the iPhone 5.

Has someone had access to this phone for a any amount of time?

John

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Customer reply replied 2 years ago
I phone which is what I'm on (###) ###-####is the number
Customer reply replied 2 years ago
No more money
Customer reply replied 2 years ago
I have done this before and not gotten any real help so after you help I will pay otherwise forget and refund my money thanks
Cell Phone Technician: John T. F., Apple Consultant replied 2 years ago

Ok, at the moment I'm just waiting for an answer to my question.

Thanks,

John

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Customer reply replied 2 years ago
No not that we know of think someone has been coming into our house
Cell Phone Technician: John T. F., Apple Consultant replied 2 years ago

Ok,

in order to "hack" your iPhone a person must have direct, lengthy access to the device. If you do not think this is likely then the iPhone should not be effected.

You can prevent tampering by enabling a passcode for the iPhone.

To change your passcode or passcode settings, go to Settings > Passcode. You'll find several settings and options.

Turn Passcode on if it is not already. Enter your passcode, confirm it and activate it.

If you are unsure if someone has had access to the iPhone or just to be safe. You can back it up and restore it to remove any possible malicious software. If you'd like those directions, please let me know.

John

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John T. F.
John T. F., Apple Consultant
Category: Cell Phones
Satisfied Customers: 3,705
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Experience: 20+Yrs in the computer/electronics service industry

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