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Forgot my screen password

Customer Question
Forgot my screen password
Submitted: 2 years ago.Category: Cell Phones
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Answered in 1 minute by:
1/17/2016
Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago
Ashik
Ashik, Cellphone Tech
Category: Cell Phones
Satisfied Customers: 12,439
Experience: Experience with iPhone and other Smartphones
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What is the model and make of your phone ?

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Customer reply replied 2 years ago
Pantech p6020
Customer reply replied 2 years ago
I don't remember my four digit password
Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

If you don't remember the passcode, then we need to factory reset it. Please stay online. I will send you instructions in here.,

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Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

There are no manufacturer instructions available to reset it, so we have try some hidden method to reset it. Remember this will delete everything from the phone. This is your only way.

Turn off the phone. Then hold down Volume Up and Power button at the same time for 10 seconds and does it bring any menu ?

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Customer reply replied 2 years ago
No menu screen
Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

Can you try Volume down and Power for 20 seconds after it is turned on?

There are no official instructions available for this model to reset. I will open this question to other experts in here. If they have any idea they will get back you.

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Customer reply replied 2 years ago
Ok well I have another cell phone tht I bought but it's locked through the carrier ATT can u unlock so I can use it
Customer reply replied 2 years ago
It's an LG phone smart phone
Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

Actually none of the experts in here will be able to unlock it because it has to be AT&T who should unlock it for you. Have you tried contacting AT&T to unlock and see if it eligible for unlock ?

See here --> http://www.att.com/esupport/article.html#!/wireless/KM1008728

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Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

Can you try these key combination on your Pantech ?

Turn off the phone completely. Then hold down Volume down and Power button at the same until a reset menu appears ? If it boot it back to lock screen, then release the buttons.

Turn it off. Then hold down Volume Up, Volume Down and Power for several seconds and does it boot into any menu ?

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Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

Or did you try the default combinations like 0000,1234, 1122 ?

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Customer reply replied 2 years ago
On my LG phone tht I bought I did call but said I couldn't because the phone was reported stolen but the guy I bought it from owned it
Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

Then you have to go through third party unlock services to get it unlocked or get the unlock code. I'm not sure if AT&T unlock it from their side.

There are many online unlock sites available. Following are some

https://www.freeunlocks.com/

https://www.gsmliberty.net/shop/

The problem is you have to pay for the unlock code. I'm afraid your phone is backlisted and the unlock might not work.

Re Pantech, did you try these steps ?

Can you try these key combination on your Pantech ?

Turn off the phone completely. Then hold down Volume down and Power button at the same until a reset menu appears ? If it boot it back to lock screen, then release the buttons.

Turn it off. Then hold down Volume Up, Volume Down and Power for several seconds and does it boot into any menu ?

Or did you try the default combinations like 0000,1234, 1122 ?

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Customer reply replied 2 years ago
Sounds good really like to use it especially since I bought it I know the guy tht owned it to
Cell Phone Technician: Ashik, Cellphone Tech replied 2 years ago

May be he can call AT&T and ask them to withdraw the 'lost complaint' or ask him to talk to AT&T directly to get it unlocked ?

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