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Russell H.
Russell H., Service Tech
Category: Cell Phones
Satisfied Customers: 10913
Experience:  8+ years of professional experience
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Just purchased two new Posh Titan Max HD e600 cell devices.

Customer Question

Just purchased two new Posh Titan Max HD e600 cell devices. Both function very well except neither will connect to the internet properly. both phones indicate that the 4G h+ connection is enabled, but neither will fully launch a website. The T-Mobile reps say they have exhausted all possible reasons and corrections. Can you help?
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

I advise you to go (on the phones, if they are Android phones) into the Settings, then the Network Settings, and make sure that one, or the other, of these two is switched Off (as appropriate, depending upon which service you wish to make use of):

- either the WiFi should be Off,

- or the 2G/3G/4G data service should be Off.

When both are On, one can interfere with the other.

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