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Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 17917
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a kycera c6740n with a screen lock and I can not get

Customer Question

I have a kycera c6740n with a screen lock and I can not get it to hard reset will not go to recovery menu metro pcs
Submitted: 1 year ago.
Category: Cell Phones
Expert:  Pete replied 1 year ago.

Hi there,

Try removing the battery for a few minutes, then put it back in and try booting the phone into recovery mode again, without turning it on first.

Let me know if that works for you?