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Ashik, Cellphone Tech
Category: Cell Phones
Satisfied Customers: 11193
Experience:  Experience with iPhone and other Smartphones
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Why doesn't my cell phone ring when someone calls. Yes, I

Customer Question

Why doesn’t my cell phone ring when someone calls. Yes, I have checked settings…..Help!
Submitted: 2 years ago.
Category: Cell Phones
Expert:  Ashik replied 2 years ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What is the model and make of your phone ?

Expert:  Ashik replied 2 years ago.

Which model of phone is this ? Samsung, Sony, Apple iPhone etc

Customer: replied 2 years ago.
I have an Apple 5…Why won’t it ring when I’m getting a call?MOST of the time, it doesn’t. I have checked settlngs, turned the phone off, help
Expert:  Ashik replied 2 years ago.

First make sure you didn't turn on the silent/mute switch. If it is turned on (you will see red color on the switch if it is on) then turn it off. It is on the left, above the volume buttons.

If that didn't work, then go to Settings > General > Reset and tap Reset All Settings. This will reset some settings like WiFi, Ringtone settings, wallpaper etc but won't delete anything from your iPhone.

Did that work ? Please let me know if that didn't work, so we can continue troubleshooting.