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Richard, Technician
Category: Cell Phones
Satisfied Customers: 36526
Experience:  Cell / Smart phone problem solver for over 15 years
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Xxxx I am unable to either send or receive text messages. It

Customer Question

xxx xxx xxxx
I am unable to either send or receive text messages. It happened all of a sudden while in the middle of texting someone.
What did I do wrong if anything and how do I fix this?
Submitted: 1 year ago.
Category: Cell Phones
Customer: replied 1 year ago.
Now the phone isn't ringing at all. People call me and it goes to voicemail eventually. I can't imagine what is wrong.
Expert:  Richard replied 1 year ago.

Hi there and welcome

As the first step Erleen, can you remove the battery from the phone and wait 5 minutes.

Put the battery back in, turn on the phone and tell me please if you still have the problem.

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