How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 11865
Experience:  25+ Years Experience in Computers, Electronics, and Cell and Mobile Technology
23511658
Type Your Cell Phones Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

My Samsung pre paid phone will not charge & when I try to

Customer Question

My Samsung pre paid phone will not charge & when I try to turn it on it just goes off.
Submitted: 2 years ago.
Category: Cell Phones
Expert:  Michael Hannigan replied 2 years ago.

hello. My name is***** can help you with your question.

this usually indicates a failed battery. But to be certain, what model of Samsung phone you have?

Mike