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Richard, Technician
Category: Cell Phones
Satisfied Customers: 36777
Experience:  Cell / Smart phone problem solver for over 15 years
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My sound does not work and receiving calls unless

Customer Question

my sound does not work for calling and receiving calls unless I have my speaker on
Submitted: 2 years ago.
Category: Cell Phones
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is Richard.
Can you tell me please the make and model of the phone?
Thank you
Customer: replied 2 years ago.
htc Android
Expert:  Richard replied 2 years ago.
I did not see the model in your reply, but can you remove the battery from the phone and wait 5 minutes.
then put the battery back in the phone, turn it on and tell me please if you now get sound.
Let me know the results please
Customer: replied 2 years ago.
where is the battery?
Expert:  Richard replied 2 years ago.
Can you tell me the exact model of the phone and I can then tell you where.