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I have a lg hbs 700 headset and am trying to pair to a XT 1064…

Customer Question
I have a lg hbs...
I have a lg hbs 700 headset and am trying to pair to a XT 1064 cell phone and am having problems. Can you help
Submitted: 3 years ago.Category: Cell Phones
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Answered in 7 minutes by:
5/19/2015
Cell Phone Technician: Richard, Technician replied 3 years ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified
Thanks for your question. My name is Richard.
Can you tell me the problem you are having when trying to pair?
Thank you
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Customer reply replied 3 years ago
It does not seem to recognize the device
Cell Phone Technician: Richard, Technician replied 3 years ago
The phone does not see the headphone in the list of available devices?
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Customer reply replied 3 years ago
It is charged and bluetooth is on, and xt is visible to all bluetooth devices.
Cell Phone Technician: Richard, Technician replied 3 years ago
Sorry that is not really clear what you messaged.
Can you reply to
"The phone does not see the headphone in the list of available devices?"
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Cell Phone Technician: Richard, Technician replied 3 years ago
I just need to know please, is the problem the XT does not see the headphones in the list of available devices?
Then I know the issue your facing.
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Customer reply replied 3 years ago
The XT1064 does not seem to see the HBS700.
Customer reply replied 3 years ago
Can you just give me a phone call on my cell(###) ###-####9388 this is not the cell I am trying to pair with
Customer reply replied 3 years ago
oops wrong number(###) ###-####
Cell Phone Technician: Richard, Technician replied 3 years ago
ok, you have to put the headset first into discovery mode.
To do this Turn off the headset. Keep the Call button pressed, turn the headset on and wait for the 3 bips (~4 seconds after turning it on). Then release the Call button. The solid blue light will indicate the pairing/discovey mode
Then have the phone check for it and it should now see it.
Let me know the results please
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