Cell Phones

Sound Pop.......New out of boxCant get any volumer out

This answer was rated:
Sound Pop....... New out of...

Sound Pop....... New out of box Can't get any volumer out of device........ Have only tried when paired to cell phone


I may still have my store receipt.......


Do you think it's a defective product... Read full answer

Sound Pop....... New out of box Can't get any volumer out of device........ Have only tried when paired to cell phone


I may still have my store receipt.......


Do you think it's a defective product

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Answered in 13 minutes by:
12/28/2013
Joe
Joe, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 7,893
Experience: Electronics has been my highest study connections and repair
Verified

Hello,

Thank you for using justanswer.com, my name is XXXXX XXXXX I will be happy to assist you with your concern today.

I will always try to reply back to you right away however please understand that I may be busy answering another customer back and thus it may sometimes take time to reply back to you. As soon as I return I will be sure to reply back to you as soon as I am able to.

Here is the info posted from you:

"

Sound Pop....... New out of box Can't get any volumer out of device........ Have only tried when paired to cell phone

I may still have my store receipt.......

Do you think it's a defective product

 

Optional Information:
What have you tried so far?: Paired with cell phone......tried increasing the volume button on sound pop.....which DID Not increase volume"



Can you please tell me what this device is and both the cell phone make and model numbers along with the make and model numbers of this device being "paired" to it?

 

For example audio source: http://www.amazon.com/AudioSource-Sound-Bluetooth-Speaker-White/dp/B00CTUOOA6

 

 

If that is the paired device then I just need the cell phone info.

Thanks,
Joe

 

 

Ask Your Own Cell Phones Question
Customer reply replied 5 years ago

Cell Phone Number(NNN) NNN-NNNN/p>

Verizon provider Looking up the model info be right back

Verizon wireless(NNN) NNN-NNNNSamsung Convey model

With bluetooth on, on the cell phone and you then pair ok with the audiosource sound pop device? (is it showing under bluetooth that it is paired and working?)

Do you get volume out of the sound pop and just cannot change the volume or you get no sound at all?

Thanks,
Joe
Ask Your Own Cell Phones Question
Customer reply replied 5 years ago

The two devices are paired, Sound Pop shows on the cell handset.


 


We tested at home with me calling my husbands phone after we had paired the Sound Pop and his phone. The call comes in, he pressed the cell phone icon on sound pop.......you could faintly hear my call......... we then tried to turn up the volumne on the sound pop......by short presses on the "+" button.......the sound did not increase. We also tried calling his cell on a land line............no volumn....


Thats all I know for now......

We get very low volume which we can't seem to get turned up

What happens if during that time you instead increase the volume on the cell phone? If that does not work either then I would presume that it is either not compatible with that cell phone model or is a defective device.

If you need any further assistance you can reply back at any time for my help.

Thanks,

Joe

Bonuses are appreciated. If you feel you need to leave a rating with poor/bad please instead reply back to me via the reply to expert button so that I can try to assist you further. The first two ratings are negative feedback the next three after the first two are positive and only for those 3 do I get a positive rating. If for any reason you are not satisfied please reply back to me for further assistance to which I will be glad to help you. The rating system is only to rate me as an expert not the site or the product. If you have any problems for any reason please reply back and let me know.

Thanks again for using justanswer / pearl.com and have a great day!

Joe
Joe, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 7,893
Experience: Electronics has been my highest study connections and repair
Verified
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