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TGTtechsupport, Customer Service
Category: Cell Phones
Satisfied Customers: 35
Experience:  I have 4 years customer service experience in selling and troubleshooting cell phones.
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How do i unlock an alcatel track phone so i can use an att

Customer Question

How do i unlock an alcatel track phone so i can use an att sim card in it
Submitted: 4 years ago.
Category: Cell Phones
Expert:  TGTtechsupport replied 4 years ago.


Hello! I would be glad to help you today. What is the model of the phone you are trying to unlock?

JACUSTOMER-x5ch9k9i- :

Alcatel A382G


Ok, thanks, XXXXX XXXXX me a minute to look up some information on the phone.

Expert:  TGTtechsupport replied 4 years ago.

Sorry about stepping out of chat. My internet seems to be a bit buggy tonight.

Unfortunately mobile phones from TracFone are not able to be unlocked for use on another providers network.

The good news is that mobile phones are pretty cheap from ATT if you buy one of their GoPhones.

This phone is pretty similar to the one that you have and is a very reasonable price.

I would have to say that your best option is to buy a cheap ATT GoPhone. Even if an unlock code did exist for your device, it would run you anywhere from $15-$30 from a thrid party provider.


Let me know if you have nay additional questions or if I can assist you in any way.