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I have a LG 840G TracFone that up until a week ago was really suiting my needs. Now I have two issues and I am wondering what buttons I may have pushed to get it into the current state ? 1) I can't send new emails or reply to ones I receive.It says send failed try the outbox to resend. That doesn't work either and my Outbox has 15 emails in it. 2) I received a photo and want to save it in my phone. There is a blank file which s/b the photo in the Picture files but when I try to open it, it says the file does not exist !! I have tried the LG tutorials but without success. Help..... ASAP !! Pat XXXXRes. XXX-XXX-XXXX Cell XXX-XXX-XXXX
I didn't wait 5 minutes,so let me retry it. Stand by
Still unable to send,reply or forward.What about resetting ? I am reluctant to delete my addresses ?
I have WiFi on the phone while in the house,but it doesn't work here or out away from it ??
I am back and awaiting something else to try to get my Outbox cleared and I am able to send emails.
No I am able to receive but not send,reply or forward.My attempts end up in my Outbox.I have deleted them all (approx 20)
I left the battery out of the phone all night and tried it again this AM.
It says "Sending failed,try resending in the Outbox",which I have and with no luck ?
I went on line to inquire with LG for technical support and i ended up on your website.
It has been very frustrating and for $15 ,I thought it worth to get the help and get on with it.But it seems like no one knows the specifics of my phone ?
The phone is a TracFone (pay as you go) and I am not sure ,but I think they piggy back on the Verizon cell lines. There is always a delay when retrieving emails.
I thought of calling TracFone but didn't think they could offer technical support for the phones ?
Perhaps I should call them ?
My email address is :
My TracFone # XXXXX XXXXX
We are in the Villages,Fl. an hour NW of Orlando.
it is ....gmail.com
No, I am getting my incoming mail on my phone and computer and I am conversing with you thru gmail at present on my computer.
I am almost sure it is a hardware setting within the TracFone for the outgoing emails.I am going to contact TracFone this AM to see if they can help me with the LG 840G settings.
I replied to your actual email with all the settings info.Please advise if you rec'd it.
Advanced settings are:
Incoming Mail server:
Incoming Serve Port :
APOP Seccure Login is turned off
Save to Server is turned off
Outgoing Mail server :
SMTP Port Number :
SMTP Autentication is turned on
SMTP User Name
Then my password
Rich- I think we have it fixed.
I reset the password XXXXX each of those incoming and ongoing setting accounts and and have sent emails back and forth to my computer and my wife's.
All looks good now and i will submit a satisfied rating.
Thx for your help !!
RichI double checked the password that I changed last week (on recommendationfrom GMail)In settings the Mailbox type is IMAP4Advanced settings isIncoming imap.gmail.comIncoming Server port 993Incoming YLS/SSL is SSLOutgoing Mail Server issmtp.gmail.comSMTP Port Number456SMTP/SSLand the SMTP Authentication is turned onAnd I have verified the SMTP password as to be the one I changed to lastweek.Now what ??
I reset the password in each of the incoming and outgoing settings.I have sent test emails with a photo to myself and my wife and it is working.
I have sent in a good rating to your system
Thx for your assistance