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Richard, Technician
Category: Cell Phones
Satisfied Customers: 36778
Experience:  Cell / Smart phone problem solver for over 15 years
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My TracFone will not shut off and I:m losing minutes. What

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My TracFone will not shut off and I:m losing minutes. What should I do?
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Can you remove the battery

Then wait 5 minutes

and replace it please

Let me know if you still have problems
Customer: replied 5 years ago.
how do I remove the battery?
which phone model is it?
Customer: replied 5 years ago.
here are the instructions

1. Remove the back cover by sliding the back cover down.
2.Now remove the battery by using the space provided on the bottom part of the battery, pulling it upwards and out from the bottom. The battery should come out.

For pictorial tutorial;jsessionid=12449B337A83B12413FE58EB48FB2010?tutorialId=6180&locale=en_US&deviceId=718
Richard and other Cell Phones Specialists are ready to help you
Customer: replied 5 years ago.

While waiting for your answer, it turned off by itself and is now charging. I will continue from here. Thanks for your help.