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Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1260
Experience:  3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself
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Forgot my Apple ID for my iPhone. How do I get it back?

Customer Question

Forgot my Apple ID for my iPhone. How do I get it back?
Submitted: 5 years ago.
Category: Cell Phones
Expert:  Dustin replied 5 years ago.
Welcome to

My name is XXXXX XXXXX I am here to help!

How did you lose your apple ID, did you have to restore your phone, or replace it, or buy a new phone?

And also, before you lost your apple ID had you connected your phone to your computer or mac that has itunes on it?
Customer: replied 5 years ago.
Tried to get on Apps section and wouldn't connect. It's my original phone!
Expert:  Dustin replied 5 years ago.
How long has this issue been going on?

And when did it start?
Customer: replied 5 years ago.
About 3 mos. ago
Expert:  Dustin replied 5 years ago.
Thats a long time.

Ok. when is the last time you connected the iphone to your mac or pc and synced it with itunes?

( dont do so now, just let me know when the last time was)
Customer: replied 5 years ago.
Never.Didn't know I had To!
Expert:  Dustin replied 5 years ago.

try this from your pc or mac

  1. Open iTunes.
  2. Sign in to your Apple ID by choosing Store > Sign In from the iTunes menu.
  3. Choose Store > View My Account from the iTunes menu.
  4. From the Account Information screen, click Manage Devices.

Now, where it says manage devices, do you see your iphone listed? Also, im hoping that if you do see the iphone listed as a device, this will tell us for certain what Apple ID your using.

Customer: replied 5 years ago.
Currently not at home but will try that latter.Thnx.
Expert:  Dustin replied 5 years ago.
Thanks, XXXXX XXXXX need to continue then when your at home.

Regardless, I want you to come back to me as 3 months is a long time to suffer from this error condition.

See you soon Sam,