How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard S. Your Own Question
Richard S.
Richard S., Accounts and Device Specialist
Category: Cell Phones
Satisfied Customers: 2162
Experience:  5 years working with major US carriers in billing, contracts, devices and network
Type Your Cell Phones Question Here...
Richard S. is online now
A new question is answered every 9 seconds

i forgot the screen number lock password to my lg optimus android..

Customer Question

i forgot the screen number lock password XXXXX my lg optimus android.. and i cant use my phone i only get incoming calls.. what can i do..?
Submitted: 6 years ago.
Category: Cell Phones
Expert:  Richard S. replied 6 years ago.
Hello. After you enter the incorrect password/code severa times it will ask you for Gmail account ionformation (try it with both with and without the

If for some reason that is not working or you do not remember your gmail info (more common than you think) then you will have to do a factory reset on the device. Follow the steps below! Let me know if you have the Optomus T etc

  1. Turn the power off. If your LG Optimus One is frozen, pull the battery out and reinsert it
  2. Hold the Home and Volume Down button
  3. Press and hold the Power button until the device turns on
  4. Follow the on-screen instructions to reset your device

If it works, please click Accept as that is how I get credit. If not, let me know and we will keep working on it. Bonus NOT necessary but ALWAYS appreciated!!

PLEASE DO NOT leave Negative feedback! If you need more help PLEASE just reply to this question and I will keep working with you!