How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard S. Your Own Question
Richard S.
Richard S., Accounts and Device Specialist
Category: Cell Phones
Satisfied Customers: 2162
Experience:  5 years working with major US carriers in billing, contracts, devices and network
Type Your Cell Phones Question Here...
Richard S. is online now
A new question is answered every 9 seconds

How to unlock a Safelink phone?

Customer Question

How Do I Unlock My Safe Link Tracfone After It Blocked Puk Code?
Submitted: 6 years ago.
Category: Cell Phones
Expert:  Richard S. replied 6 years ago.

You need to call Safe-Link/tracfone and have them provide the PUK code. This is a lock code that is generated when you enter the incorrect passcode several times ina row and MUST be given to you by the wireless carrier (safelink.)

They can be reached at 1-800-378-1684

Thank you and best of luck!