Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

My display has zoomed up so I cannot see or access anything.

Customer Question
Cannot get it back to...
My display has zoomed up so I cannot see or access anything. Cannot get it back to regular icons
Submitted: 8 years ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 5 hours by:
6/11/2010
Cell Phone Technician: pradeep_tech, Electronics Engineer replied 8 years ago
pradeep_tech
pradeep_tech, Electronics Engineer
Category: Cell Phones
Satisfied Customers: 233
Experience: 2 years of experience in feild of electronics and telecommunication.
Verified
HI thank you for using JA.
Sorry to hear about your problem but prior to it I need some info.

What is the make of your phone?

what is the model of your phone?

Regards,
Pradeep
Ask Your Own Cell Phones Question
Customer reply replied 8 years ago

iPhone 3GS. So far I have (1) removed and replaced SIM card (2) rebooted (3) restored to orginal settings through iTunes.

The 3 finger tap and drag does not bring it back to the original icon/type size. It's like the disability zoom has taken over.

Cell Phone Technician: Andy, Electronics & Computer Consultant replied 8 years ago
Andy
Andy, Electronics & Computer Consultant
Category: Cell Phones
Satisfied Customers: 23,538
Experience: 11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support
Verified
Hello

You have turned On the Accessibility feature.

Please turn accessibility feature off

In iTunes

  1. Connect iPhone 3GS or iPod touch (3rd generation) to your computer.
  2. In iTunes, select iPhone under Devices.
  3. In the Summary pane, click Configure Universal Access in the Options section.
    [iTunes
    View Full Image
  4. Select "Neither" in the accessibility features and click OK.
    [Universal

Let me know result

If this helped, please click "ACCEPT".

Positive Feedback and BONUS are always appreciated.


Andy

Ask Your Own Cell Phones Question
Customer reply replied 8 years ago
Nope that wasn't it. It had to go to the "hospital" as it was something internal. AS a matter of fact, they replaced my phone (it was less than 3 months old)
Cell Phone Technician: Andy, Electronics & Computer Consultant replied 8 years ago
Hi

I am glad they replaced your phone for a new one.

I was looking forward to your response to troubleshoot further, but alls well that ends well !!

Take care
Andy
Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Electronics & Computer Consultant
Category: Cell Phones
Satisfied Customers: 23,538
23,538 Satisfied Customers
Experience: 11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

23,538 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I phone 4 s is frozen. Tried to turn it off. Has giant
I phone 4 s is frozen. Tried to turn it off. Has giant letters and can't see icons. Screen is frozen I guess. Doesn't ring when trying to call phone.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My name is ***** ***** I have a I Phone 4S. The phone reverts
Hi, my name is ***** ***** I have a I Phone 4S. The phone reverts back and forth from Extremely large Icons to the Icon setting that I have set up originally in settings. Is it my phone or do I have a… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Yesterday while taking a photo my phone slipped in my hand
Yesterday while taking a photo my phone slipped in my hand and I erroneously hit something that has caused the phone to lock. It took me to home screen and icons were erased and it is powered by only … read more
RandyNetwork Tech
RandyNetwork Tech
1,755 satisfied customers
Some how my phone went to zoom (enlarged screen) and I cannot
Some how my phone went to zoom (enlarged screen) and I cannot get it back to regular size to be able to make a phone call. Help… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I CANT UNLOCK MY SCREEN BECAUSE I CANT PUNCH IN MY CODE.THE
I CANT UNLOCK MY SCREEN BECAUSE I CANT PUNCH IN MY CODE.THE NUMBER DISPLAY IS SO BIG THAT THE SCREEN CAN ONLY DISPLAY NUMBERS 2 5 AND 8. IVE TRIED REBOOTING BY HOLDING ON/OFF BUTTON AND HOME BUTTON AT… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My cell phone has gone crazy. I am locked out and siri, who
My cell phone has gone crazy. I am locked out and siri, who has never been on my phone keeps telling me to double click on each icon. It keeps saying voice overrun. HELP… read more
RandyNetwork Tech
RandyNetwork Tech
1,755 satisfied customers
My iphone 4 has exploded its screen size so that I can only
My iphone 4 has exploded its screen size so that I can only see about 1/6th of the screen. It is as if it wants to be an ipad. lol The problem is that as I can only access 1/6th of the screen, I can s… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor\u0027s Degree
1,100 satisfied customers
My friend has a smartphone and she was able to enlarge the
My friend has a smartphone and she was able to enlarge the text type on her phone so that she could read EVERYthing without her reading glasses. Can I do this on my DroidX?… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
My 4G My Touch on regular intervals display upgrade battery
My 4G My Touch on regular intervals display: upgrade battery via Battery XL, because my standard battery is using up too much power at a faster rate. When I click OK, I get a top bar with task and set… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
all of my icons and font on my apple 3G enlarged for some reason.
all of my icons and font on my apple 3G enlarged for some reason. I donot know what I did or how to get them back to the original size.… read more
Gameguy360
Gameguy360
Owner
High School or GED
177 satisfied customers
my i phone makes me double tap everything i try to touch and
my i phone makes me double tap everything i try to touch and it speaks in like a robot voice… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Somehow all my icons on my iPhone screen are huge and I can
Somehow all my icons on my iPhone screen are huge and I can only see three or four at attire. How do I get back to my regular screen?… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
My 3G iphones screen does not seem to be working. What do
My 3G iphone's screen does not seem to be working. What do I do? The backlighting comes on, but there are no apps, or anything that I can see.… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a Droid2 I recently purchased. Im legally blind and
I have a Droid2 I recently purchased. I'm legally blind and it would be very helpful if I could enlarge my font size. Especially for text messages. Is there an app I can download to help? Or is there … read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
My iphone display has mad gone to a big icon display. how do
My iphone display has mad gone to a big icon display. how do i pu it back to normal. i tried restoring the software but didnt help. its as though the page has been enlarged. Problem sorted.… read more
Andy
Andy
Electronics & Computer Consultant
MS Electrical Engineering
23,538 satisfied customers
My iphone 3G just went into zoom mode. I was using an app and
My iphone 3G just went into zoom mode. I was using an app and not zooming just clicking in the app and it zoomed in and now - all the apps and the whole phone is zoomed and I can't get it out. Everyth… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
a kid at the apple store made my icons larger BUT they re the
a kid at the apple store made my icons larger BUT they re the size of a penny and I don't know how to reduce them. I can't use my email or much of anything else because the print is so big. Somebody t… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
I downloaded some songs and updated my iphone on itunes. Ive
I downloaded some songs and updated my iphone on itunes. I've done this several times before. Now when it comes on the screen blows up and shows 1/4 of the original screen and there is a lock at the t… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x