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Mike, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 2742
Experience:  6+ Years Repair / Support / Troubleshooting / and Programming Experience
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my iphone has crashed it wont do anything and wont turn off

Customer Question

my iphone has crashed it wont do anything and wont turn off ?
Submitted: 7 years ago.
Category: Cell Phones
Expert:  Mike replied 7 years ago.
Hi, please hold down both the sleep/wake button (top of phone) and the home button until you see the Apple logo appear on the screen. That will perform a hard restart and should have your phone working normally again. Let me know if you continue to experience problems.



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Customer: replied 7 years ago.
thank you very much its working now x
Expert:  Mike replied 7 years ago.
No problem... glad to help!