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Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.
I am very sorry to see that no one has reached out to you before now.Do you have any video of what happens?Do the symptoms only occur when you touch her or does her skin ripple/tail swish when not being touched?
I will contact customer service to discuss billing. Experts don't have that information available to us and we're not responsible for the costs associated with the usage of the service. We just help customers.