Job

Ask a Career Counselor for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Job

A customer came to your department with an urgent question.

Customer Question
You promised her that you...
A customer came to your department with an urgent question. You promised her that you would collect information about her question and answer it by noon. It will take you at least 20 minutes to gather the information needed to provide an answer. It is now 11:50 a.m. Your supervisor just scheduled a 30-minute meeting to start at noon. This meeting is for all employees in your department. You decide to:
Find the customer after the meeting and apologize.
Ask your supervisor if you can be late for the meeting.
Arrange to have the customer call you back at a better time.
Contact the customer right away and hope that she can be found.
what would you do in this situation their are four answers above choose one
Submitted: 6 years ago.Category: Job
Show More
Show Less
Ask Your Own Job Question
Answered in 28 minutes by:
5/13/2011
Career Counselor: LawTalk, Lawyer replied 6 years ago
LawTalk
LawTalk, Lawyer
Category: Job
Satisfied Customers: 37,855
Experience: I have practiced law for more than a quarter of a century.
Verified
Good morning,

Because the customer was promised an answer by Noon, it would be inappropriate to leave them hanging until after the meeting for an apology.

Also, you know what the customer wants, it would do little good to have the customer call back---you will need to contact the customer when you have the answer to their inquiry.

You failed to properly prioritize your schedule to accommodate a customer's request, and that is not a valid excuse to ask to be allowed to come to the meeting late.

The proper thing to do is to contact the customer, tell them that something has come up and that you will get back with them as soon as you can---providing another tentative time you will call by. The answer is 4.

I wish you well.

Because I help people here, like you, for a living---this is not a hobby for me, and I sincerely ***** ***** abiding by the honor system as regards ***** ***** I wish you and your family the best in your respective futures.

Would you be so kind as to Accept my Answer so that I may be compensated for assisting you? Bonuses for greatly informative and helpful answers are very much appreciated. Thanks Again,

Doug

LawTalk
LawTalk, Lawyer
Category: Job
Satisfied Customers: 37,855
Experience: I have practiced law for more than a quarter of a century.
Verified
LawTalk and 87 other Job Specialists are ready to help you
Ask your own question now
Ask LawTalk Your Own Question
LawTalk
LawTalk
LawTalk, Lawyer
Category: Job
Satisfied Customers: 37,855
37,855 Satisfied Customers
Experience: I have practiced law for more than a quarter of a century.

LawTalk is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Michael

Michael

Employment Services

918 satisfied customers

Employment Services Professional

Seanna

Seanna

Hiring Manager

377 satisfied customers

Hiring manager, resume prep, interview skills & job search

LawTalk

LawTalk

Lawyer

37,855 satisfied customers

I have practiced law for more than a quarter of a century.

KaterB1270

KaterB1270

Life Skills Instructor

123 satisfied customers

BS Family Consumer Sciences Ed. and Masters of Art in Teaching

John Henderson

John Henderson

Human Resources Consultant

112 satisfied customers

I have been self employed for 25 years and consult on-the-job conflict resolution as a ministry.

Job Pro

Job Pro

Human Resources Professional

61 satisfied customers

Master's Degree in Business with seven years experience in Human Recourses and Job Coaching.

Karen

Karen

Business Owner

24 satisfied customers

Owner of a small business and a former Human Resource Professional

< Previous | Next >

Related Job Questions
I'm looking for career/education advice. I'm thinking of
Hi. I'm looking for career/education advice. I'm thinking of going back to school, but I can't find an easy-to-use comprehensive listing of grad programs along with requirements to get in. extra-credi… read more
Ed Johnson
Ed Johnson
Senior HR Consultant and Business Devlpm
Bachelor's Degree
6,994 satisfied customers
I am looking for a career that is either history related,
I am looking for a career that is either history related, sports related, and or working at Archeology sites with some overseas travel. Where would I find information, headhunter, or employment agenci… read more
Seanna
Seanna
Hiring Manager
377 satisfied customers
I need to find work. i have 10% disability of my leg and
i need to find work. i have 10% disability of my leg and cant get a job so far maybe ss can help i am 56 vetera my accident happened in 1980 and i worked for 32 years then ghey said they hadto let me … read more
Michael
Michael
Employment Services
Bachelor's Degree
918 satisfied customers
My son will graduate from an approved law school in florida
My son will graduate from an approved law school in florida but has concerns about trying to get a job in the west coast where he would prefer to live. How difficult will that be? He can takes the bar… read more
Linda Roch
Linda Roch
Attorney
Doctoral Degree
529 satisfied customers
Choosing a Career. (Son is in a college – 1st year – have
Choosing a Career. (Son is in a college – 1st year – have not yet made up his mind regarding career – which might be a good thing….)I am looking for couple of good online based tools to help him asses… read more
Michael
Michael
Employment Services
Bachelor's Degree
918 satisfied customers
Recently graduated from My Masters program. While pursuing
Hi my name is ***** ***** graduated from My Masters program . While pursuing my Masters Program I have also completed a certification program. In my final transcript cumulative GPA of both my Masters … read more
MJ
MJ
Senior Studio Manager
Master's Degree
544 satisfied customers
Im a truck driver and a former company has reported some
Im a truck driver and a former company has reported some false info on my dac report and this info has kept me from getting several jobs I was wondering what my recouse would be… read more
John Henderson
John Henderson
Human Resources Consultant
Vocational, Technical or Trade Scho
112 satisfied customers
I was always interested in providing therapy and was going
Hi Michael,I was always interested in providing therapy and was going to become a psychologist. However, life got in the way. Now I can only do a part time program, so like I told you yesterday I want… read more
Michael
Michael
Employment Services
Bachelor's Degree
918 satisfied customers
Politics in the office and retrenchment how to clear
Politics in the office and retrenchment how to clear yourself if you're murdered credibilty was not resurrected due to blackmail and spear campaign against you? How to clear and rejoin the job market.… read more
Joan-Mod
Joan-Mod
Private
0 satisfied customers
I have a bachelor's in psychology from 2001. I want to get a
I have a bachelor's in psychology from 2001. I want to get a masters in counseling, but do not know how to get letters of recommendation. Can you help? Thanks… read more
Michael
Michael
Employment Services
Bachelor's Degree
918 satisfied customers
My husband has 20 years experience as an Appliance
My husband has 20 years experience as an Appliance Technition. He has all the Education and certifications that one could possibly obtain. He has recently taken a job with a company in the state of Fl… read more
Karen
Karen
Business Owner
Certified Herbalist
24 satisfied customers
What kind of businesses can be done that have little red
What kind of businesses can be done that have little red tape, little capital, and lucrative for mid aged persons. I'm looking at freight broker but not much info. Etobicoke Ontario… read more
Michael
Michael
Employment Services
Bachelor's Degree
918 satisfied customers
I am currently majoring in math. im going to get my
i am currently majoring in math. im going to get my associates degree in 1 year. what are the best jobs for math majors? and how many years of school?… read more
MJ
MJ
Senior Studio Manager
Master's Degree
544 satisfied customers
What is the most economical way to become a turbine tech. I
What is the most economical way to become a turbine tech. I recently talked to an online institute and they were close to $19,000.00.… read more
JOGANN
JOGANN
Grad. Federal Executive Institute
135 satisfied customers
Is it possible to get a job or volunteer opportunity at
Is it possible to get a job or volunteer opportunity at Midway Islands these days? I heard they used to be volunteer stay opportunities there though these days it appears access is more restricted.… read more
Michael
Michael
Employment Services
Bachelor's Degree
918 satisfied customers
I am trying to find a job to work at home using my computer.
I am trying to find a job to work at home using my computer. I have found a great number of such works but I am afraid that most of them are all scams. Can you please suggest a secure and realible sit… read more
Linda Roch
Linda Roch
Attorney
Doctoral Degree
529 satisfied customers
I am a Registered Nurse with 30 yrs of experience. Now I
Hi I am a Registered Nurse with 30 yrs of experience. Now I have an interest in getting certified in Legal Nurse Consulting. What is the job market like for Legal Nurse Consulting? Is it hard to find … read more
JOGANN
JOGANN
Grad. Federal Executive Institute
135 satisfied customers
I've been working at a private smoking club in Beverly Hills
I've been working at a private smoking club in Beverly Hills for 4 years. They permit smoking cigars and ciggaretts. I just found out I'm 4wks pregnant. I don't want to quit because I need the money b… read more
Linda Roch
Linda Roch
Attorney
Doctoral Degree
529 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x