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2018 Eco boost overnight the front windows only, the running…

2018 Eco boost overnight...

2018 Eco boost overnight the front windows only, the running boards and a/c stopped working just over night as the truck sat on the driveway. Dealer has had it and worked on it for 8 hours and still don't know what is wrong

Mechanic's Assistant: Is this your first time dealing with this issue?

Yes

Mechanic's Assistant: What is the model of your '18 Ford?

F150 Platium 2018

Mechanic's Assistant: Are you fixing your F150 yourself? What have you tried so far?

It is at the ford dealer and they have spent 8 hours and still have not called with answers except to ask for more time to see if they can figure it out

Mechanic's Assistant: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.

I noticed the phone did not connect when it usually does

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Answered in 2 minutes by:
4/2/2021
Auto Mechanic: TysonP617,
 replied 1 year ago
TysonP617
Category: Car
Satisfied Customers: 548
Experience: Expert
Verified

Hello, I'm Tyson with just answer, I’m sorry you’re having trouble. I can assist you today. There may be a slight delay due to site and ignore the just answer call pop ups they have can be confusing and are site generated, if we get to a point we need the live call we can but most prefer to use the site. I will do my best to reach the following goals:

· Find the correct fix

· Save you time and money

· Give great service

· Earn your 5 star rating

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Customer reply replied 1 year ago
great it is an electrical problem and ford has no answerstexting is fine
Auto Mechanic: TysonP617,
 replied 1 year ago

Ford dealers know them well so I'm sure they are checking wiring, fuses, and relays. It certainly could be wiring they'd want to look for signs of rodent damage(they can hop on anywhere) fuses and relays are easy to check and swap out. If none of those I would think something is going on with the PCM.

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Customer reply replied 1 year ago
What is pcm
Auto Mechanic: TysonP617,
 replied 1 year ago

Or the BCM, both computers could be producing errors.

Powertrain control module

Body control module

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Customer reply replied 1 year ago
Does the bcm control a/c, power steps and windows, just front onesdoes the bcm control the front windows, a/c and power stepsTyson are you still there
Auto Mechanic: TysonP617,
 replied 1 year ago

BCM controls them all but it's controls alot of things not everything always fails if it has certain errors.

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Customer reply replied 1 year ago
ok thank you for your help. have a great day
Auto Mechanic: TysonP617,
 replied 1 year ago

You're welcome, you as well.

TysonP617
Category: Car
Satisfied Customers: 548
Experience: Expert
Verified
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