Hello and welcome to Just Answer
My name is ***** ***** I've been an automotive engineer since 1996 and together we're going to solve this issue.
having the computer system reset or updated at a service is perfectly normal
as all the vehicle manufacturers update the software throughout a vehicles life to fix small bugs and minor issues
so I'd say thats nothing to worry about
things to look for when buying these
Complaint of bad engine vibration through the steering wheel of 6 month old 2WD Evoque. Worst at between 1,000-2,000rpm. Land Rover engineer advised that the "slight" resonance felt at a certain speed and rpm, is due to the harmonics of the engine and this has been replicated in all eight similar vehicles that were tested.
Range Rover Evoque bonnet catch mechanisms seem to be very rust prone and require regular greasing.
Rover Evoque 2.0L Ingenium Diesel vehicles (EU6b Market) are suffering from premature diesel dilution of the engine oil due to a "higher than expected" number of DPF regeneration cycles. The root cause of the problem lies in hardware and architecture issues ("differences") which were seemingly not addressed when the Ingenium engine was migrated from the Jaguar product line to the Land Rover SUV models. Consequently, DS and Evoque vehicles require a higher amount of post-injection activity in order to achieve the same carbon burn rate, compared to the similar 2.0L diesel when fitted in the XE and XF.
Oil dilution counter and early service requirements The “Service Required” message is being displayed early due to oil dilution, caused by a higher than expected number of partial DPF regeneration cycles. The duration/distance to complete a full regeneration on 3.0-litre diesel Range Rover, Range Rover Sport and Land Rover Discovery plus 2.0-litre diesel Range Rover Evoque and Land Rover Discovery, is longer than 2.0-litre diesel Jaguar XE and XF, increasing the likelihood of an interrupted regeneration at the end of a journey. Due to hardware and architecture differences between model lines, the amount of post injection required to achieve a similar bur rate is much higher. This combines to significantly increase the fuel in oil (FIO) contribution for each successful regeneration. Combined with the increased post injection requirement and increased impact of interrupted regeneration on oil dilution, FIO increases at a much faster rate on the Land Rover models. Oil dilution at 6.1% will trigger the “Service Required” message. Based on driving style and usage, this value may be reached in advance of the service interval that was quoted in the online marketing and brochure (3.0-litre diesel Range Rover and Range Rover Sport – 16,000 miles / 12 months or 2.0-litre diesel Evoque and Discovery Sport – 21,000 miles / 24 months. The handbook states that, depending on the type and style of driving that the vehicle is subjected to, the indicator may display a service message at a shorter distance than shown in the service interval plans.
Land Rover's response to the above: Introduction of the Diesel Particulate Filter (DPF) for Euro stage 5 emissions regulations (European legislation governing diesels) vehicles and onwards is a method of minimising diesel particulate output which is a bi-product of combustion. Vehicle manufacturers employ the use of DPFs in diesel vehicles. This is an industry-wide technology and not limited to Land Rover vehicles. There is no design issue with the Range Rover Evoque or Discovery Sport. All Land Rovers feature intelligent engine management systems that inform owners when an action is required to protect the engine ensuring a long life.The owner handbook explains DPF cleaning as follows:- Cleaning of the exhaust filter, also known as regeneration, occurs automatically, approximately every 180 to 560 miles (300 to 900 km) depending on driving conditions, and requires the engine to reach normal operating temperature. The self-cleaning takes place when the vehicle is driven steadily at speeds between 40 mph to 70 mph (60 km/h to 112 km/h). This process normally takes 10-20 minutes. It is possible for self-cleaning to occur at lower vehicle speeds, but the process may take a little longer at a 30 mph (50 km/h) average speed. Some driving conditions, e.g., frequently driving short distances, in slow-moving traffic, or in cold weather may not provide sufficient opportunity to begin the exhaust filter self-cleaning automatically. When this occurs, a warning icon is displayed in the message centre. For an Amber warning: Exhaust filter self-cleaning is required. Driving above 40 mph (60 km/h) for 20 minutes should clean the filter. Land Rover vehicles are fit for purpose and have been engineered to the highest standards. Should any customer have any questions, they are invited to contact us on 0370(###) ###-####
Reports of EGR cooler leaking on 2.2 litre Ford engined Range Rover Evoque with 2.2 Ford/PSA diesel engine.
LandRover reported to be voiding the warranties for Range Rover Evoques if the owner or buyer insists on switching the wheel size from the size originally catalogued for the model. Owner reports, "For my vehicle only 17, 19 and 20 inch wheels were offered and although 18s are fitted to lower range Evoque models such as the SE and SE Tech, it seems that the more luxurious models must have bling wheels. (Mind you 17-inch is still acceptable – presumably for off-roaders, so I don’t understand why JLR is so pedantic.)" This is particularly odd since the wheels and tyres the Evoque was originally launched on were 18-inch with 235/60 R18 tyres.
Report of steering defect with 2014 Range Rover Evoque 2.2 Coupe SD4 manual. Part of the steering rack disintegrated. A major safety issue. Owner reported this to JLR and they advised that he take it to the nearest Land Rover dealer. He then contacted the dealer who said he should make arrangements to transport the car to their premises (100 miles) where they would carry out an analytics test (of which we already knew the result) at a cost of £120. Owner contacted DVSA who conducted an investigation over five months and reported that other drivers had also raised serious concerns about this issue and added that, although JLR recognized the fault, they were not prepared to recall the offending vehicles as they meet 'Approval Requirements', but they would conduct remedial work on a 'fix on fail' basis.
Recalls
14-8-2013: Tata Motors' Jaguar Land Rover is recalling 11,852 vehicles in China over possible engine and oil leakage problems, the country’s quality watchdog said. The company said the recall would spread to other markets and relates to Ford-PSA sourced 2.2-litre diesel engines manufactured between January 2012 and June 2013. The engines are used in Jaguar XF and XJ models, Land Rover Freelander 2 and the Range Rover Evoque. JLR said it was aware of a limited number of incidents involving fuel leaks from the affected engine. "Following a thorough and detailed engineering investigation, Jaguar Land Rover has taken the decision to voluntarily recall all potentially affected vehicles.
14-9-2016: P085 VOLUNTARY SAFETY RELATED RECALL for Range Rover Evoque 2016 Model Year and Land Rover Discovery Sport 2016 Model Year. ENGINE COVER TO FUEL LINE FOUL. "At your visit, your preferred Land Rover authorised repairer will ensure the securing washers are pushed fully home and remove 9mm from the plastic moulded retaining posts. In addition, the tape wrapped around the fuel hose protective sleeve and the fuel hose will be visually inspected and replaced if there are signs of damage."
31-12-2016: R/2016/302. Land Rover Discovery Sport, Range Rover Evoque with 2.0 litre diesel engine: SHORT CIRCUIT MAY OCCUR. Vehicles included in safety recall R/2016/302 (P075) [Means R/2016/289] have received a modification which has subsequently been determined as not durable for the life of the vehicle. The engine harness may chafe on an engine bracket and cause engine malfunction. In extreme cases the engine may cut out. Fix: On affected vehicles inspect harness and repair as necessary. Fit new bracket and secure harness. VINs: ***************** to ***************** and ***************** to *****************. Build dates: 9-7-2015 to 16-10-2015.
31-1-2017: R/2016/289: Land Rover Discovery Sport, Range Rover Evoque with 2 ltr diesel vehicles with automatic transmission: ELECTRICAL SHORT CIRCUIT: It has been identified that the engine wiring harness of the 2.0ltr engined vehicles fitted with automatic transmission may have been incorrectly routed which may allow the wiring harness to contact the water charge air cooler bracket. Engine vibration can cause a chaffing condition where the outer sheathing of the cable can wear through and expose the wires of the engine harness. Depending on the orientation of the wires within the harness, then damage to wires can result in electrical arcing and a short circuit. This condition can also result in the illumination of a warning light on the instrument panel, loss of the electronic steering system, engine cut out without warning, melting of the cable sheathing and surrounding parts. Also, in extreme circumstances it can cause an under-bonnet fire. FIX: All affected vehicles will be recalled to inspect the clearance between the engine harness and water charge air cooler bracket. If the clearance is not to the correct specification the wiring harness will be repositioned and secured to ensure the specified clearance is achieved. If the engine harness shows signs of chafing the engine harness will be repaired, re-positioned to ensure the correct specification. VINs: ***************** to ***************** and
***************** to *****************; build dates: 4-7-2016 to 10-10-2016
28-4-2017: Land Rover Safety Related Recall PO96 issued. "Land Rover Discovery Sport and Range Rover Evoque 2016 model year Diesel Engine Specification Vehicles - AJ200 Diesel Engine Harness Foul to Umbilical Bracket. A concern has been identified with the routing of the engine harness in that it may not provide sufficient clearance and as a result could contact the Exhaust Gas Recirculation Valve (EGR) umbilical bracket fitted to the vehicles identified above. Vehicles included in Safety Recall PO75 (R/2016/289) have received a modification which has subsequently been determined is not durable for the life of the vehicle. As a result, engine harness contact with the EGR Umbilical Bracket can cause the wires within the engine harness protective sleeve to wear through, exposing the actual wires to short to the metal bracket added as part of the Recall PO75 (R/2016/289) repair. There is a possibility that any circuit within the engine harness could be compromised dur tp this condition resulting in a range of vehicle failure modes. Jaguar Land Rover engineers have identified that in the worst case it is possible that the vehicle engine may cut out whilst in motion. Should the engine cut out the brake vacuum reeervoir will be depleted and the brakes will lose power assistance, however foundation brakes continue to operate."
2-1-2018: SSM73697 "A quality concern has been identified with the Selective Catalyst Reduction (SCR) catalytic converter and it does not align to the calibration management software for this system and therefore does not manage the soot levels as required."
19-1-2018: LandRover Service Action N128 announced concerning balancer shaft whine.
12-4-2018: Canadian Recall to check Range Rover Evoque steering rack bolts for corrosion:
January 2019 N273 Service Action:
Subject: Powertrain Control Module (PCM) Update
Publication No.: N273
Model: Range Rover Evoque (LV)
Model Year: 2016 - 2017
VIN Range: 077912 - 183839
Model: Discovery Sport (LC)
Model Year: 2016 - 2017
VIN Range: 544577 - 648849
Date of Issue: 09/01/2019
Expiry Date: 31/01/2021
To: ***** ***** Sales Companies (NSCs), importers, retailers and authorized repairers (excluding North America) For the Attention of: The Managing Director, Sales Director and Customer Service Director
Related information: This bulletin is valid for two years only. Repairs must be complete and warranty claims accepted for payment prior to the expiry date at the top of this bulletin.
Dear Colleagues
A potential concern has been identified on specific vehicles within the above Vehicle Identification Number (VIN) range. Customers may observe one of the following warnings on the Instrument Cluster (IC)
Restricted performance
Malfunction Indicator Lamp (MIL) illuminated
Action to be taken: Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be contacted requesting that the owner contact their nearest retailer/authorized repairer as soon as possible to arrange for the repair to be completed. A sample letter is attached which should be adapted to the requirements of your market.
Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
Check the Jaguar Land Rover (JLR) Claims Submission System to make sure that the vehicle is affected by this bulletin prior to undertaking any rework action. The Claims Submission System will be updated to reflect only those vehicles affected. Should you require a list of the affected vehicles please contact the JLR Field Actions team by email at *****@******.*** . All overseas requests should be forwarded via the NSC/Regional Office only.
At the time of confirming a booking for a vehicle repair, make sure that all outstanding bulletins are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
15-3-2019: 44,000 JLR cars fitted with Ingenium 2.0 litre diesel engines recalled because CO2 emissions can vary and exceed the required limits. Affects Jaguar E-Pace, F-Pace, XE and XF, as well as the Land Rover Discovery, Discovery Sport, Range Rover Sport, Evoque and Velar, models from between 2016 and 2018. Issue discovered by the UK VCA (Vehicle Certification Agency). "Certain vehicles fitted with 2.0L diesel engines may emit excessive levels of CO2 and may not conform with the certified condition. The product does not comply with the regulation setting emission performance standards for new passenger cars and the regulation on type approval of motor vehicles with respect to emissions from light passenger and commercial vehicles." Owners will be contacted by letter.
28-08-2019: R/2019/227: Front or rear windshield washer system fuse may fail. The front or rear windshield washer system may fail should the system be operated in freezing or blocked conditions. Fix: Uprate fuse and replace junction box lid. Insert supplement in handbook. VINs: ***************** to ***************** . Build dates: 05-10-2018 to 04-04-2019.
29-09-2019: R/2019/046: Vehicle failed to achieve the required level of CO2 emissions. Fix: solutions include hardware and software changes. VINs: ***************** to *****************. Build dates: 13-03-2015 to 12-06-2018.