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Just bought hypertech 2.0 programmer and its not coming on…

Just bought hypertech 2.0...

Just bought hypertech 2.0 programmer and its not coming on when i plug it intodtc port

Mechanic's Assistant: What is the make/model/year of your car?

2013 silverado 4.8

Mechanic's Assistant: Are you fixing your Silverado yourself? What have you tried so far?

Just trying to resest tpms

Mechanic's Assistant: Have you checked your tire pressure? Do you have a tire gauge?

Yes ,just wondering why programmer not coming on

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Answered in 10 minutes by:
3/24/2018
Chris
Chris, Auto Service Technician
Category: Car
Satisfied Customers: 14,860
Experience: 43 years of automotive repair, Smog license
Verified

Hello, my name is ***** ***** I will assist you today.

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Do you have 12 volts at terminal # 16 in the data port connector?

Click on the link to see a picture of the connector.

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Customer reply replied 3 months ago
i have 12 volts
Customer reply replied 3 months ago
i think it might be a bad usb cable

Ok, good, now do you have ground on terminals # 4 or # 5 on the data link port? If you do, then the fault is not the truck and has to be with the cable or the programmer.

Chris

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Customer reply replied 3 months ago
thanks for your help

My pleasure!

I hope this information/answer was helpful, and if so would you please help me and rate my service using the stars at the top of the page or 'accept' my answer.
Rating or accepting my answer does not cost you extra, and does not close this session. It allows me to be credited for this Q&A.
If you cannot rate or do not see where to rate, please let me know!
You can ask follow-up questions after you rate or accept. Thank-you!

Chris

Chris
Chris, Auto Service Technician
Category: Car
Satisfied Customers: 14,860
Experience: 43 years of automotive repair, Smog license
Verified
Chris and 87 other Car Specialists are ready to help you
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Thank you! I will keep this session open for a few days just in case you have any follow up questions.

Chris

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