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I have a 2015 Hyundai Sonata. The dial that controls the air…

I have a 2015...

I have a 2015 Hyundai Sonata. The dial that controls the air speed is not responding. At first I thought it was just a glitch, and restarted my vehicle, but the problem persists!

Mechanic's Assistant: How long has this been an issue? How many miles are on the car?

Just started today, and there are about 36,000 miles on the vehicle

Mechanic's Assistant: Are you fixing your Sonata yourself? What have you tried so far?

I haven't tried anything

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Answered in 7 minutes by:
3/17/2018
Randall C
Randall C, ASE Certified Technician
Category: Car
Satisfied Customers: 13,251
Experience: 32 years Foreign / Domestic Cars All aspects of Diag and Repair
Verified

Hello, I am Randall. I am working on answering your question now, Please allow me a few min to reply. Meantime? you may see a popup for phone call, I do NOT send this, the system does, I would prefer to keep in chat/email however, at times a call may help. I can not send files or diagrams via phone so lets start out in chat/email and go from there. Back shortly, Thanks

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Ok, so it sounds like the blower is not working, Is that correct? does not work on any speed? and lastly, do you have the automatic HVAC or manual HVAC ?

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Customer reply replied 1 month ago
the blower doesn't work on any speed. I have a manual HVAC system.

I rejected a phone call as I have to pull up wiring diagrams review them, may have to send information etc and I just can not guess on the phone. I will opt out and open the post to the other experts

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Customer reply replied 1 month ago
Thank you for your time!
eric remington
Category: Car
Satisfied Customers: 475
Experience: mechanic/service advisor at topline auto
Verified

H​ELLO would you like me to help you find the problem...for example you get a test light , meter etc and I tell you what to check or do you want me to give you a list of what the different possibilities could be? How can I best help you?

eric remington
Category: Car
Satisfied Customers: 475
Experience: mechanic/service advisor at topline auto
Verified
eric remington and 87 other Car Specialists are ready to help you
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Phone call session started

please answer phone

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something about a mailbox number do you have a phone number that works? I am trying to call. Thank you Eric

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If you would like a phone call I need a _mailbox number_? so I cznt get thru can u provide a good number so that I can help you

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Customer reply replied 1 month ago
I got the problem worked out! Just a fuse box issue. Thank you for your time!

ok I will report that phone call not needed

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Customer reply replied 1 month ago
Thank you!

if the fuse blew it will probably happen again...the most common cause of blowing a fuse in a scenario like this a b ad blower motor

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so if the blower motor blows again get a new blower motor with a squirrel cage (fan) already attached...75 to hundred dollars for the part and they usually sit under the glove box about 4 screws pretty easy to replace

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thank you

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eric remington
eric remington
eric remington
Category: Car
Satisfied Customers: 475
475 Satisfied Customers
Experience: mechanic/service advisor at topline auto

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