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I have a 2010 srx I recently purchased it ocassionally feels…

Customer Question
I have a 2010...

I have a 2010 srx I recently purchased it ocassionally feels like the transmission slips especially going from 3-4 gear especially when the car is cold (sitting ) not used for hours not because of outside temp is that normal?

Mechanic's Assistant: Have you checked the level of your transmission fluid? Is it bright red, or is it dirty?

No it is bright red and I spoke to an auto parts store and they recommended to put in a not transmission fluid but a transmission additive

Mechanic's Assistant: Are you fixing your SRX yourself? What have you tried so far?

Not fixing it just put in the additive

Submitted: 7 months ago.Category: Car
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Answered in 4 minutes by:
12/15/2017
Auto Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Car
Satisfied Customers: 448
Experience: Master Service Technician
Verified

Good morning, I hope you are doing great. My name is***** am a Cadillac technician and would be happy to assist you with this today.

Have you already put in the additive?

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Auto Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago

Has the vehicle started to drive any better or is it still having shifting issues?

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Customer reply replied 7 months ago
It’s a little better. It still having issues
Customer reply replied 7 months ago
Should I be concerned that I have transmission problems. I was guaranteed that there is no problems with the transmission
Auto Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago

It is normal for these to have minor shift delays when cold, but if it is staying consistent then it may be something that needs to be taken care of. Depending who you bought it from it should be covered by a short warranty

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Customer reply replied 7 months ago
Ok. Even if the rpm go as high as 5?
Auto Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago

Oh wow if it is shooting up that high then there is definitely some moderate slippage going on, it should not be revving that high between gears, not only is it bad on the transmission but it will also affect the fuel economy

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